Stocked items can be returned within 14 days of purchase for a refund, credit or exchange. The returns page says to call and arrange it.
A defect that was not obvious on delivery needs notice within 14 days of discovering it, and no later than 30 days from delivery.
All orders placed by 3pm are dispatched on the same day using a 1-3 day courier service (depending on the items in your order).
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