Legal
Website Security & Data Protection
Are your servers secure and protected?
Yes. We have multiple servers at multiple locations, each protected by Cisco hardware and software firewalls which comply with the latest security standards. All data is backed up daily and fully encrypted. The physical locations themselves have an extremely high level of security - the details of which we cannot divulge for security reasons.
All our servers are located with our multi-award-winning hosting and server company who provide round-the-clock support 24 hours a day ensuring your data is protected at all times.
Server Management & Security: Our servers and security are managed on a regular, ongoing basis by Broadbent Host (operated by Broadbent Group Ltd).
Are my billing details safe?
Yes. We never have access or view your billing information and it is never stored on our servers. Any billing information is strictly restricted to our billing companies only. They have to abide by extremely strict guidelines, rules and regulations with regards to storing any customer information - imposed by the banking and credit card industry.
PCI Security Standards Council
The PCI Security Standards Council is a global forum for the ongoing development, enhancement, storage, dissemination, and implementation of security standards for account data protection. The Standards Council was established by the major credit card associations (Visa, MasterCard, American Express, Discover, JCB) as a separate organisation to define appropriate practices that merchants and service providers should follow to protect cardholder data. It is this council of companies that created the Payment Card Industry (PCI) Data Security Standards (DSS).
PCI DSS
PCI DSS is a set of network security and business best practices guidelines adopted by the PCI Security Standards Council to establish a "minimum security standard" to protect customers' payment card information. The scope of the PCI DSS includes all systems, networks, and applications that process, store, or transmit cardholder data, and also systems that are used to secure and log access to the systems in scope.
Wholesale Packaging services have been reviewed by an independent Qualified Security Assessor and determined to be PCI DSS 3.2.1 compliant.
Wholesale Packaging is classified as a Merchant (SAQ-A).
What does SSL Certified mean?
You will notice in your browser address bar while visiting our website there is a padlock and the address starts with https://
The 's' stands for secure which means all communication (such as messages, passwords and other data) between you and our server is 100% secure and fully encrypted.
What does SSL stand for?
SSL stands for Secure Sockets Layer, a global standard security technology that enables encrypted communication between a web browser and a web server. It is utilized by millions of online businesses and individuals to decrease the risk of sensitive information (e.g., credit card numbers, usernames, passwords, emails, etc.) from being stolen or tampered with by hackers and identity thieves. In essence, SSL allows for a private "conversation" just between the two intended parties.
A quick video from SSL.com
Here is a quick video which explains what SSL certified means for you.
What is SSL? from SSL.com on Vimeo.
Service Providers
Server & Security Management
Our servers and security are managed on a regular, ongoing basis by:
- Broadbent Host
(operated by Broadbent Group Ltd)
Website Maintenance & Updates
Regular ongoing maintenance and changes/updates to our website are performed by:
- Broadbent Digital
(operated by Broadbent Group Ltd)
Security Features
- SSL/HTTPS Encryption
- PCI DSS 3.2.1 Compliant
- Cisco Hardware Firewalls
- Daily Data Backups
- 24/7 Server Monitoring
- Encrypted Data Storage